Ask Watson: Artificial Intelligence Customer Service
Ask Watson: IBM has started the first experiments of artificial intelligence called Watson, that operates in the customer service of companies to manage discussions with users. For example, people ask questions in writing as if they were talking to another human being, and receive answers through Ask Watson. According to Fortune, Ask Watson can also communicate via mobile devices, or with chat and email. The first tests are occurring in marketing, insurance companies and banks, and in the future will be...
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